According to Section 312g German Civil Code (BGB) in conjunction with Sections 355 et seq. BGB
If the product is not personalized (see below), you have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you (who is not the carrier) takes possession of the goods.
To exercise your right of withdrawal, you must inform us (Atul Kumar, Grootsruhe 1, 20537 Hamburg, Germany, contact.devjewels@gmail.com) of your decision to withdraw from this contract by means of a clear statement (e.g. email).
You may use the model withdrawal form below, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification before the withdrawal period expires.
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except for additional costs resulting from your choice of a different type of delivery than the least expensive standard delivery we offer), without undue delay and at the latest within fourteen days from the day on which we receive notice of your withdrawal.
We will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise.
We may withhold reimbursement until we have received the goods back or you have provided proof of return.
You must return the goods without undue delay and in any event within fourteen days from the day on which you notify us of your withdrawal.
You bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics, and functioning.
The right of withdrawal does not apply to contracts for the supply of goods:
This applies in particular to all personalized and engraved jewelry.
Your statutory rights regarding defects remain unaffected.
If a product is defective, damaged, or incorrectly delivered, please contact us at:
Atul KumarThe withdrawal can also be exercised via the Etsy platform. Please use the "Report a problem" feature or the messaging function in your Etsy account.
The statutory deadlines and rights set out above remain unaffected.
(If you wish to withdraw from the contract, please complete and return this form.)
To:
Atul Kumar
Grootsruhe 1
20537 Hamburg
Germany
Email: contact.devjewels@gmail.com
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*):
Ordered on (*): __________
Received on (*): __________
Name of consumer(s): __________
Address of consumer(s): __________
Signature (only if submitted on paper): __________
Date: __________
(*) Delete as appropriate.